02 · AI Customer Support Agent

RAG agent on your docs. Live in 14 days

A chat widget + email auto-responder trained on your products, FAQs, and shipping policies. Handles 60-80% of repetitive tickets in under 30 seconds.

Setup + Ongoing

€2,490 + €390/mo

Delivery

10-14 days

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What you get

Specific. Owned by you. No vendor lock-in.

01
Custom RAG agent on Claude Opus 4.7 with vector DB (Pinecone or Supabase)
02
Chat widget (Crisp / Intercom integration) + email auto-responder
03
Brand voice tuning + safety guardrails + human handoff thresholds
04
Loom walkthrough + admin dashboard for content updates

Process

How we deliver. Day by day.

Knowledge ingest

Day 1-3

We import your help docs, product DB, shipping policies, returns rules. Vector embeddings. Test queries with your team.

Voice + guardrails

Day 4-7

Tune Claude on your brand voice. Set confidence thresholds. Define human handoff triggers. Test 50+ real queries.

Integration + UI

Day 8-11

Hook into your help platform (Crisp / Intercom / Zendesk). Email auto-responder live. QA against real ticket samples.

Launch + monitoring

Day 12-14

Soft launch to 10% of traffic. Watch for hallucinations or off-brand responses. Full rollout day 14. €390/mo monitoring covers drift, content updates, and tuning.

Real delivery

E-commerce client: 80+ "is this in stock" emails daily.

Premium spirits e-commerce, 200 SKUs. Founder was answering 80+ daily emails about stock, shipping, and pairing recommendations. We built a Claude RAG agent on their product DB + shipping policies + sommelier notes. Now handles 70% of tickets in under 30 seconds.

€2,490 setup + €390/mo. Founder reclaimed 3 hours per day.

Setup

€2,490 + €390/mo

Delivery · 10-14 days

Start a brief→

Setup: €2,490
Ongoing: €390/mo

All AI services

Ready to ship? Talk to the team.

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